Wisevoice Builder
From Wisevoice Wiki
This page describes the basics concepts behind the Wisevoice Builder.
A wisevoice project defines an individual virtual agent. The project configurations consists of two main areas:
- The dialog definition
- Integrations configuration
There are two ways of defining a dialog:
- The Q&A module offers a simple way of defining question and answer pairs. The content defined as Q&A is accessible to the chat user at any point in the conversation regardless of the context.
- Conversation Flows are visual maps of dialog trees used to define more complex scenarios.
